Privacy Policy for Mauritius Africa FinTech Hub
This is the Privacy Policy for Mauritius Africa FinTech Hub (MAFH), registered as The Mauritian Fintech Association Ltd, accessible from https://www.mauritiusfintech.org
- Introduction
Mauritius Africa FinTech Hub (“MAFH”, “we”, “us”) is committed to protecting your privacy and to ensure that your personal data is collected and processed lawfully. As a result, we would like to inform you regarding the way we would use and process your base personal data when you become a subscriber, register to events or participate in surveys of MAFH.
We recommend that you read this Privacy Notice (hereafter the “Notice”) so that you understand our approach towards the use of your personal data. Should your personal data be processed other than for the purposes of MAFH membership, you will be required to give your consent to such processing.
This Notice has been designed in compliance with the provisions of the Data Protection Act 2017 (hereafter the “DPA”).
- Controller
The Mauritius Africa Fintech Hub is a controller under the Data Protection Act 2017(DPA), which means that it determines the purposes and means of the processing of personal data and has decision making power with respect to the processing.
- Data Collection
We may collect the following personal data from you as newsletters subscribers and registrants to our events: your name, email address, phone numbers, job title and/or organisation name. Through the use of cookies on our website, we may collect data about the device you are using to view our website, such as your IP address or the type of Internet browser or operating system you are using.
Please refer to section 23 (2) of the Data Protection Act 2017 regarding information to be provided to data subjects upon collection of their personal data.
- How we process your data
We process your data on the basis of your consent and for the purposes of mainly carrying out communications where we may communicate with you using the information you have provided us with to share about our Services, local and regional news and offers sharing.
We may also use the data we collect for the purposes of evaluating use of the website, premises, products and services; For audit and record keeping purposes; For market research purposes; In connection with legal proceedings; and To conduct market or member satisfaction research or for statistical analysis
If you have consented to receiving marketing communications from us, you have the possibility to opt out of receiving communications from us at any time. Any direct marketing communications that we send to you will provide you with the data and means necessary to opt out.
- Data Disclosure
We may disclose your personal data to our business partners who are involved in the delivery of our Services such as web hosting service providers, communications agencies, and/or financial account managers.
We will ensure that your personal data is kept safely. Only designated persons will have access to your personal data on a strictly need-to-know basis for the purposes of fulfilling our agreement or promoting our business relationship with you. In addition, third parties with whom we share your personal data will be contractually obliged to safeguard all personal data to which they have access.
Some disclosures do not require your consent. This happens when we share your personal data with (i) law enforcement bodies/agencies and other statutory authorities, if required by law and (ii) if required or authorised by law or if we suspect any unlawful activities on your part.
Where we have collected your personal data on behalf of another party, the use of your personal data by that party is governed by their privacy policy for which we are not responsible. We may also disclose aggregate or de-identify/anonymise/encrypt data that is not personally identifiable with third parties, including our commercial and strategic partners.
- Data Security
MAFH has in place reasonable technical and organisational measures to prevent unauthorised or accidental access, processing, erasure, loss or use of your personal data and to keep your personal data confidential. These measures are subject to ongoing review and monitoring.
We cannot guarantee that our website will function without disruptions. We shall not be liable for damages that may result from the use of electronic means of communication, including, but not limited to, damages resulting from the failure or delay in delivery of electronic communications, interception or manipulation of electronic communications by third parties or by computer programs used for electronic communications and transmission of viruses.
- Understanding your rights
You have the right to request a copy of the personal data we hold about you. To do this, simply address a request to our Administrator account (contact details provided in Clause 11) and specify what data you would like. We will take all reasonable steps to confirm your identity before providing details of your personal data.
You will not have to pay a fee to access your personal data (or to exercise any of your other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.
You have the right to ask us to update, correct or delete your personal data. We will take all reasonable steps to confirm your identity before making changes to personal data we may hold about you. We would appreciate it if you would take the necessary steps to keep your personal data accurate and up-to-date by notifying us of any changes we need to be aware of. You can notify us in writing and go through the identification process.
You may also withdraw your consent to receiving direct marketing communications, or more generally to our processing of your personal data, at any time, and you may in certain circumstances ask us to delete your personal data. However, we may not be able to fulfil our contractual obligations to you if you entirely withdraw your consent or ask us to delete your personal data entirely. To protect your personal data, we shall require that you first prove your identity to us at the time the request is made, for instance by providing a copy of your national identification card, contact details or answering some other security questions to satisfy ourselves of your identity before we may proceed with your request(s).
Whenever reasonably possible and required, we will strive to grant these rights within 30 business days, but our response time will depend on the complexity of your requests. We will generally respond to your requests free of charge unless your request involves processing or retrieving a significant volume of data, or if we consider that your request is unfounded, excessive or repetitive in which case we reserve the right to charge a fee (as mentioned above regarding access).
There may be circumstances where we are not able to comply with your requests, typically in relation to a request to erase your personal data or where you object to the processing of your personal data for a specific purpose or where you request that we restrict the use of your personal data where we need to keep your personal data to comply with a legal obligation or where we need to use such information to establish, exercise or defend a legal claim. To make these requests, or if you have any questions or complaints about how we handle your personal data or would like us to update the data we maintain about you and your preferences, please contact our Administrator at the address set out under section 16 below.
- Links to other websites
Our website may contain links to other websites, apps, content, services or resources on the internet which are operated by third parties. If you access other websites, apps, content, services or resources using the links provided, please be aware they may have their own privacy policy, and we do not accept any responsibility or liability for these policies or for any personal data which may be collected through these sites. Please check these policies before you submit any personal
information to these other websites.
- Changes to this notice
We reserve the right to amend this Notice from time to time to reflect changing legal requirements or our processing practices.
This version is dated 27th November 2024.
- Miscellaneous
This Notice is governed by and shall be construed in accordance with the laws of the Republic of Mauritius. This Notice is written in the English language and may be translated into other languages. In the event of any inconsistency between the English version and the translated version of this Notice, the English version shall prevail.
- How to contact us
If you have any questions about this Notice, including any requests to exercise your legal rights,
please send a request using the details set out below:
Administrator
Mauritius Africa FinTech Hub
Le Workspace, 2nd Floor, Tower 1, The Docks, United Docks Business Park, Port-Louis
- Complaints
If you believe we have not handled your request in an appropriate manner, you may lodge a complaint with the Data Protection Commissioner (DPC) (The Data Protection Office, Level 5, SICOM Tower, Wall Street, Ebene, Mauritius). However, we ask that you please try to resolve any issues with us first before referring your complaint to the DPC.
Cookie Policy for Mauritius Africa FinTech Hub
This is the Cookie Policy for Mauritius Africa FinTech Hub, accessible from https://mauritiusfintech.org
What Are Cookies
As is common practice with almost all professional websites this site uses cookies, which are
tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or ‘break’ certain elements of the site’s functionality.
For more general information on cookies see the Wikipedia article on HTTP Cookies.
How We Use Cookies
We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.
Disabling Cookies
You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of this site. Therefore it is recommended that you do not disable cookies.
The Cookies We Set
- Email newsletters related cookies
This site offers newsletter or email subscription services and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users.
- Forms related cookies
When you submit data through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.
Third Party Cookies
In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.
- This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.
- For more information on Google Analytics cookies, see the official Google Analytics Page.
- Third party analytics are used to track and measure usage of this site so that we can continue to produce engaging content. These cookies may track things such as how long you spend on the site or pages you visit which helps us to understand how we can improve the site for you.
- From time to time we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring we understand which optimisations our users appreciate the most.
- As we sell products it’s important for us to understand statistics about how many of the visitors to our site actually make a purchase and as such this is the kind of data that these cookies will track. This is important to you as it means that we can accurately make business predictions that allow us to monitor our advertising and product costs to ensure the best possible price.
- We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including; Facebook, Twitter, LinkedIn – will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.
More Information
Hopefully that has clarified things for you and as was previously mentioned if there is something
that you aren’t sure whether you need or not it’s usually safer to leave cookies enabled in case it does interact with one of the features you use on our site.
However if you are still looking for more information then you can contact us through one of our preferred contact methods:
Email: [email protected]